Having problems? Ask for help in the Exchange forums. To learn how to open the Exchange Management Shell in your on-premises Exchange organization, see Open the Exchange Management Shell.įor information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts in the Exchange admin center.

You must use the Exchange Management Shell. You can't use the Exchange admin center (EAC) to perform these procedures. Before performing this procedure, we recommend that you review the information in Recoverable Items folder in Exchange Server. To see what permissions you need, see the 'Delete mailbox content' entry in the Messaging policy and compliance permissions in Exchange Server topic.īecause incorrectly cleaning up the Recoverable Items folder can result in data loss, it's important that you're familiar with the Recoverable Items folder and the impact of removing its contents. You need to be assigned permissions before you can perform this procedure or procedures. What do you need to know before you begin? To learn more about single item recovery, see 'Single Item Recovery' in Recoverable Items folder in Exchange Server. To learn more about In-Place Hold and Litigation Hold, see In-Place Hold and Litigation Hold in Exchange Server. In this case, you need to perform more detailed steps to clean up the Recoverable Items folder. If the mailbox is placed on In-Place Hold or Litigation Hold or has single item recovery enabled, you'll want to preserve the mailbox data until the hold is removed or single item recovery is disabled. After items are deleted, you can't use single item recovery to recover them. If a mailbox isn't placed on In-Place Hold or Litigation Hold or doesn't have single item recovery enabled, you can simply delete items from the Recoverable Items folder. How you clean up a user's Recoverable Items folder depends on whether the mailbox is placed on In-Place Hold or Litigation Hold, or had single item recovery enabled: The Recoverable Items folder (known in earlier versions of Exchange as the dumpster) exists to protect from accidental or malicious deletions and to facilitate discovery efforts commonly undertaken before or during litigation or investigations.

Deleted items recovery outlook